Monitoring and support
NOC, alarm management and L1, L2 and L3 support. Coverage up to 24/7, subject to the terms of the contract.
← All expertise
MANAGED SERVICES
Network operations, with clear responsibilities.
For all or part of your network, we coordinate monitoring, interventions and the resources needed to keep sites operating.
↗ Let’s discuss your projectOUR CAPABILITIES
Practical expertise.
A defined scope.
Preventive and corrective maintenance
Remote diagnostics, scheduled checks and interventions on active equipment and passive infrastructure.
Performance and service commitments
Tracking KPIs, incidents and SLAs. Root-cause analysis and prioritisation of improvement actions.
Spare parts and logistics
Inventory, storage, shipping and replacement coordination. Organising site resources and energy supplies.
FROM INTENT TO DELIVERY
Purposeful stages.
Documented outcomes.
Scope
Assets, responsibilities, operating hours and escalation contacts.
Oversight
Indicators, incident reports and intervention tracking.
Improvement
Analysis of recurring issues and recommendations for development.
WHAT’S NEXT?
Give a new
dimension to your project.
A specific need or an initial idea?
Let’s start with your context.
EMAIL USContact@astratk.com ↗
FIND USQuartier Hippodrome, Rue 250, Porte 244
Bamako, Mali
Bamako, Mali